Project Isizwe (NPO Registration No. 2013/146023/08) is committed to safeguarding your privacy and the confidentiality of your personal information. As required by Section 18 of the Protection of Personal Information Act No. 4 of 2013 (POPIA), we want you to understand how we collect, process, and use your data. This policy applies to all information collected by Project Isizwe, regardless of the method, for the purpose of fulfilling our mandate as a Non-Profit Organisation.
What is Personal Data?
Personal Data is any information that can identify you. This may include:
Your Particulars: Name, surname, email address, phone number, physical and postal address, gender, ethnicity, and date of birth.
Visuals: Images, photos, and videos.
Online Presence: Social media accounts and webpage addresses.
Digital Identifiers: IP address, URLs, web browsers, and time zones when you interact with our online platforms.
How We Collect Your Data
We collect information through various channels to support our work:
Directly from You: The majority of your data is provided by you when you engage with us.
Our Digital Platforms: Via our website (www.projectisizwe.org), direct emails, or social media platforms (e.g., Instagram, Facebook, LinkedIn, WhatsApp).
Technology: Through the use of website cookies and other technologies (explained further below).
Third Parties: We may also receive your information from intermediaries who refer you to us.
For Minors: If you are a minor, a parent or legal guardian must provide written consent for us to collect and process your personal data.
How We Use Your Data
Your personal information enables us to communicate with you and fulfill our mission. We collect, hold, use, and disclose your data primarily to provide access to our offerings and projects, and to engage you in our network. This includes:
Communicating about our daily activities and project updates.
Notifying you of new campaigns, developments, or opportunities that may interest you.
Sending direct marketing or general communications, like newsletters.
Confirming, verifying, and updating your personal details.
Analyzing data to improve our website and the overall experience provided by Project Isizwe.
Data Sharing: We will take all precautions to ensure that any third parties who process your information treat it with the same level of protection as we do. Your information may be hosted on servers managed by third-party service providers, which may be located within or outside South Africa. If your information needs to be shared with entities outside South Africa, you have the right to inquire how your personal information will be protected in that foreign country, and we will do our best to assist you.
Unless legally obliged, your information will only be shared to comply with legal and regulatory requirements. Project Isizwe administrators and staff are bound by strict confidentiality clauses in their employment agreements.
How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purpose(s) for which it was originally collected. Your data remains protected for the entire period we hold it. Once your information is no longer required, it will be securely destroyed or de-identified.
Security of Your Data
Our IT infrastructure and physical record storage meet all acceptable security standards required for POPIA compliance, ensuring your data is protected against unauthorized access or disclosure.
Voluntary Supply of Information
Providing your personal information to Project Isizwe is voluntary. By supplying us with your information, you are consenting to and accepting the terms of this privacy policy. Should you disagree with any part of this policy, please refrain from using our website and notify us immediately to destroy any information we may have received from you. Please be aware that if you do not provide or allow the use of your information, we may be unable to offer you some or all of our services.
Your Rights
Under POPIA, you have specific rights regarding your personal information:
Right to Object: You can object to the processing of your personal information (Section 11(3) of POPIA).
Right to Access & Rectify: You have the right to request access to the information we hold about you and to ask us to delete, destroy, limit, update, or correct it.
Right to Lodge a Complaint: If you believe your information is not being processed correctly, is being used for an unintended purpose, or if your request for access/rectification is not resolved to your satisfaction, you have the right to contact the Information Regulator.
All requests regarding your data should be made in writing to our Information Officer using the contact details below.
Information Officer
Name: Marlyn Pillay
Contact Number: +27 100 132 430
Email Address: marlyn@wordpress-977049-3670318.cloudwaysapps.com
Website Hosting
Our website is hosted by Avocado Chocolate.
Registered Address: 156 Dorp Street, Stellenbosch, 7600
VAT Number: 4690265329
Cookies
What are cookies? Cookies are small text files stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser and contains anonymous information like a unique identifier, digits, numbers, and the website's domain name.
Use of Cookies: Our website currently uses analytical cookies, specifically Google Analytics. These cookies help us and third-party services collect aggregated, statistical data on how visitors use our website. They do not contain personal information (like names or email addresses) and are used solely to improve your user experience on our website.
How to Delete Cookies: If you wish to restrict or block cookies set by our website, you can do so through your browser settings. Alternatively, visit www.internetcookies.org for comprehensive information on managing cookies across various browsers and devices. You'll find general information about cookies and details on how to delete them from your device.
Changes to This Privacy Policy
Project Isizwe reserves the right to update this privacy policy at any time. Changes may be necessary due to updates in existing laws, or alterations in how we conduct our organisation. Any revisions will be updated on our website. We recommend checking our policy frequently for the latest information.
Last Updated: July, 2025